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How Technology is Shaping the Future of Healthcare: Insights from Surjeet Thakur

Khushi Khandelwal — Thu, 26 Jun 2025 10:30:00 +0000

Surjeet Thakur

In a recent episode of InnoHealth Magazine Podcast, Soumya Singh spoke with Surjeet Thakur, founder and CEO of TrioTree Technologies, about the transformative role technology is playing in healthcare. The conversation highlighted the evolving challenges and opportunities in healthcare accessibility, digitization, and patient care, particularly in India.

The Need for Healthcare Technology in India

Surjeet Thakur’s journey into healthcare technology was rooted in a long-standing passion for both technology and healthcare. With a background in computer science, he initially worked in the IT department of Max Healthcare and later moved to American Hospital Dubai. It was during these years that he began to notice significant gaps in the digitization of healthcare systems, particularly the lack of effective Electronic Medical Record (EMR) systems in India.

The problem was clear: many healthcare systems were still using paper records, which led to inefficiencies, errors, and delays in patient care. Surjeet believed that technology could play a crucial role in solving these problems, not just by automating administrative tasks but also by improving the quality of patient care and access to medical information.

Overcoming Resistance to Change in Healthcare

One of the biggest challenges in the adoption of healthcare technology, as Surjeet pointed out, is the resistance from healthcare professionals, particularly doctors and nurses. For many clinicians, technology is seen as an additional burden rather than a helpful tool.

Surjeet explained that it’s less about the technology itself and more about changing the mindset and behavior of healthcare providers. “Doctors will always remain at the center of healthcare delivery, and this is where the challenge begins,” he said. Convincing medical staff to adopt new systems requires showing them how technology can make their jobs easier by streamlining processes like patient record management and reducing the time spent searching for information.

The key is understanding that technology is not just an IT issue but a healthcare issue. If doctors and nurses are onboarded properly, with a focus on how it will ultimately improve patient care, the transition can be smoother.

The Role of Government in Healthcare Digitalization

India’s government has taken important steps to address some of these challenges through initiatives like the Ayushman Bharat Digital Mission (ABDM). This initiative aims to centralize Electronic Health Records (EHRs), providing healthcare providers with easy access to patient data across the public and private sectors. The goal is to make healthcare more efficient and to improve the overall quality of care.

Surjeet emphasized that the vast size and diversity of India make healthcare digitalization both a challenge and an opportunity. “We need to ensure there is a central repository for all citizens’ EHRs,” he said. With this system in place, the government can gain valuable insights into the health trends of the population, allowing them to allocate resources more effectively and address public health challenges like chronic diseases, mental health, and preventive care.

However, implementing such a system in a country with diverse healthcare facilities, ranging from large private hospitals to smaller rural clinics, requires careful planning and collaboration between the public and private sectors.

Data Security and Privacy: Protecting Patient Information

As more healthcare services move online and patient records become digitized, protecting patient data becomes a critical concern. Surjeet pointed out the importance of both data security and privacy. Data security ensures that patient information is protected from unauthorized access, while privacy ensures that only authorized individuals have access to specific details.

The Indian government has addressed some of these concerns through the Data Protection and Privacy (DPDP) Act, which imposes significant fines on organizations that fail to protect patient data. Surjeet also shared how healthcare technology companies take patient confidentiality seriously, instilling a culture of data protection within their teams.

“We ensure that patient data is secure, and only the right people have access to the right information,” Surjeet explained. “This is crucial not only for compliance but also for maintaining trust in the healthcare system.”

The Potential of AI, Cloud Computing, and Remote Care

As technology continues to evolve, new tools like artificial intelligence (AI) and cloud computing are beginning to play a significant role in healthcare. Surjeet highlighted the growing importance of telemedicine and remote patient care, especially in a country like India, where there is a shortage of skilled healthcare professionals in rural areas.

Telemedicine has been around for decades, but its adoption has increased rapidly in recent years, especially in the wake of the COVID-19 pandemic. With the help of digital tools, patients can now receive consultations from doctors remotely, reducing the need for travel and minimizing waiting times.

Surjeet shared how wearable devices like the Apple Watch are being used to monitor chronic conditions like diabetes. “As a diabetic, I use an Apple Watch to track my vitals, and the data syncs directly with my health record,” he said. This kind of remote monitoring allows for continuous care outside of traditional hospital settings, which can lead to better outcomes and fewer hospital visits.

What’s Next for Healthcare in India?

Looking forward, Surjeet is optimistic about the potential for technology to address India’s healthcare challenges. With a population of over 1.4 billion people, the need for accessible and affordable healthcare is more urgent than ever. While technology alone cannot solve all of India’s healthcare issues, it can certainly play a central role in improving efficiency, reducing costs, and making healthcare more equitable.

Surjeet pointed out that healthcare systems need to evolve from being hospital-centric to patient-centric. “Care has to come out of the hospitals and into the hands of the patients,” he said, emphasizing the role of technology in empowering individuals to manage their own health more effectively.

He also stressed that the future of healthcare in India will depend on leveraging technology to bridge the gap between the country’s diverse healthcare needs and its available infrastructure. By adopting innovations like AI, remote patient care, and centralized EHRs, India can build a more sustainable healthcare system that serves everyone, from urban centers to rural villages.

A Call for Awareness and Collaboration

The conversation with Surjeet Thakur highlights that while there are many challenges in healthcare technology, there are also significant opportunities for improvement. From enhancing data security to making healthcare more accessible through telemedicine and AI, the future of healthcare in India is undoubtedly tied to technology.

The key to success will be continued collaboration between healthcare providers, technology companies, and the government to ensure that digital health solutions are implemented effectively and equitably. As we move forward, it is important to stay aware of the potential benefits that these technologies bring to the table and to embrace the changes that are coming to improve healthcare for all.

Authors Biography

Surjeet Thakur is co-founder and CEO of Trio Tree technologies. He is Passionate Healthcare IT Evangelist having worked in Large Scale Implementations and a thought leader in Healthcare IT ecosystem.

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Digital Technology And Healthcare: An Integration Which Is Here to Stay!

InnoHEALTH magazine digital team — Mon, 31 Oct 2022 11:17:21 +0000

The digital technology has not only impoverished its efficiency in operation for a better patient care but has increased the total outlook of both healthcare professionals for treatment & diagnosis.

No one can stop technology from evolving. As I sip a cup of coffee taking a break from diagnostic work , I wonder at some point, every part of our lives will have changed through the power of digital technologies. Hasn’t it?

The recent pandemic has revolutionized many aspects of human life, one among the many which tops the list is undoubtedly the accelerated integration of digital technology and healthcare revolutionising the practice of medicine. The digital technology has not only impoverished its efficiency in operation for a better patient care but has increased the total outlook of both healthcare professionals for treatment & diagnosis. Let us now take a bird’s eye view on how the technology has gone hand in glove for the healthcare industry.

With the incorporation of electronic health records (EHR) the scenario has changed to a digital versions of a patient’s paper chart.

Enhanced Communication:

Gone are the days when one had to prepare a day ahead to visit his physician for consultation as it would take most of his day. Today teleconsultations have become commonplace and all it takes is a smart phone to block a slot and finish a video consultation within four walls of one’s home .No longer do physicians have to stagnate their practice to a confined clinic. Teleconferencing has made even cross border consultations for patients and opinion exchange for practitioners easy.

Electronic Health Records (EHRs) :

Many of us often faced a situation when during a doctor’s visit we ended up putting up a sad face when he would have asked for old ailment or medical records? Sheets of papers and laboratory reports would be packed in a cover only until recovery and then forgotten till the next spurt of disease. With the incorporation of electronic health records (EHR) the scenario has changed to a digital versions of a patient’s paper chart. The EHR is a boon where real-time, patient-centered records are kept and the information is made available instantly and securely to authorized users. While an EHR records the medical and treatment histories of patients, an EHR system is built to store standard clinical data collected in a provider’s office and can be inclusive of a broader view of a patient’s care.

EHRs contain a patient’s medical history, diagnoses, medications, treatment plans, immunization dates, allergies, radiology images, and laboratory investigation results. This digital format helps share information with other health care providers and organizations – such as laboratories, specialists, medical imaging facilities, pharmacies, emergency facilities, and school and workplace clinics – so they contain the overall information from all specialists involved in a patient’s care. It makes hassle free shifting of patients from one centre to the other.

Big Data:

Internet of Things (IoT)-enabled devices have made remote monitoring in the healthcare sector possible, unleashing the potential to keep patients safe and healthy, and helping the clinicians to deliver superlative care.

Medical research is the backbone to develop sustainable medicines and devices for which massive data access is a pertinent. The collection of data for epidemiological studies, research, or clinical trials, digital technology for laboratories and institutes has been more diverse and cater to a wider population due to incorporation of digital technology. As we step into the era of preventive medicine, studying trends in big data facilitate early detection of chronic and lifestyle diseases.

Wearables and IoTs :

The digital revolution has developed hundreds of wearables that monitor real time human body parameters like blood pressure, pulse rate, oxygen saturation and the like. These apps enable patients to monitor their health and disease with a timely alarm of concern. Internet of Things (IoT)-enabled devices have made remote monitoring in the healthcare sector possible, unleashing the potential to keep patients safe and healthy, and helping the clinicians to deliver superlative care. It also keeps the physician updated on the effect of medication dosages and modifies treatment protocols by tracking vitals when needed without personal consultation visits

Artificial intelligence :

AI – the digital technology where machines mimic human cognition, and are capable of learning, thinking, and making decisions or taking actions. AI has unified man and machine in many fields of medicine including medical laboratories, radio diagnosis surgical specialities and in the form of smart monitoring devices in critical care units. Precision medicine is the application of AI wherein AI-powered body scans can spot early stages of cancer and vascular diseases and predict health issues people might face because of their genetic constitution.

The road ahead……

Digital technology has literally transformed healthcare and the trend is expected to continue in the years to come. Artificial Intelligence, machine learning, deep learning, blockchain, healthcare mobile apps, wearables and many other such advancements will change the future of healthcare. However, algorithm developers must be careful to keep the access secure and validate the technology before being declared for use. Also with a humongous population of 1.3 billion scattered across urban and rural India challenges in healthcare delivery are posed in terms of accessibility, affordability and quality.The partnership between technology and humans could reap tremendous rewards.

Will machines take over the physician’s role?

Well yes and no. Healthcare delivery will undoubtedly be enhanced in terms of diagnosis and treatment with integration of technology, but nothing can still take away the human touch. We have entered into an era of man with machine and not man versus machine paving way for a better and healthy tomorrow.

Composed by: “Dr.Archana Shetty, is currently working as a Blood Transfusion Officer and Associate Professor in the Department of Pathology at CDSIMER under the aegis of Dayananda Sagar University. An active academician with over 30 publications in national and international journals, her other interests include free verse poetry and blogging.”

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How Data Analytics Will Increase the Quality of Care?

InnoHEALTH Magazine — Wed, 24 Apr 2019 10:19:23 +0000

According to the Merriam- Webster dictionary, an analysis is “a detailed examination of anything complex in order to understand its nature or to determine its essential features: a thorough study.” Data analytics is a method of analyzing, manipulating, and processing of complex data in a more defined and logical way. In brief, it can be defined as “a method of logical analysis.” In data analytics method, complex data are drilled down at various levels in order to arrive or conclude in a meaningful way. It is mostly used to make organizational decisions, implement any new processes, changing the existing processes, etc.

The healthcare industry generates and collects a huge amount of complex data daily. Using data analytics technique, these large set of data can be broken down in a meaningful way to know the trends and make more accurate decisions for many major quality outcome projects. Through analyzing trends and forecasting the data, the healthcare providers will know whether implementing or changing any project would have a positive or negative impact on an organization. For example, if an organization wants to increase the overall mental health of their patient population, the provider should first know what percentage of patients are not undergoing their depression screening during an annual health checkup, says Thamarai. To identify the percentage of patients who did not have their depression screening done, the data analyst will collect data from the organization’s database for a year. Once the organization identifies the base population, the experts look at the data and analyze the gap by drilling down the data to find why a depression screening was not done. Finally, using the same data analytics method, an organization can decide whether this quality project needed to be implemented after performing management level decision such resource needed and financial status. According to Thamarai, however, though data analytics aids and helps the leaders to decide, it is utmost important to include clinical folk’s knowledge as there might be something beyond this analysis. In the above example, the patients who did not have depression screening may voluntary avoid (needed to be excluded from the base population) or there is no such information captured in the medical record altogether. In these scenarios, the doctors will come with ideas to close the gaps such as using a phrase or a flag in the medical record for the patients who voluntarily declined the screening. Hence, a combination of Small and medium enterprises (SMEs) and data analytics team is required to obtain a positive outcome for any healthcare quality project.

“Can this data analytics method be feasible in the Indian Healthcare System?”. Major Indian healthcare organizations still use surveys and administrative medical records data to analyze the quality of care. These resources of data are less reliable and collecting this type of data is always a challenge for the healthcare organizations because of lack of Electronic Health Records (EHR), says Thamarai. Though EHR implementation is slow in India, it is predicted to grow in years to come because of many government-initiated policies such as ‘The Digital India Healthcare Policy’, increase in EHR implementation in Major hospitals like AIIMS, etc.

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TECHNOLOGY TO THE RESCUE

InnoHEALTH Magazine — Fri, 15 Dec 2017 06:43:37 +0000

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Dr. Sanjiv Kumar is MBBS and MD from AIIMS, New Delhi, DNB in MCH and MBA in Strategic Management. He has 41 years of experience in public health across 29 countries. He started as Medical Officer in Indian Army. He taught Preventive and Social Medicine at University College of Medical Sciences, New Delhi. He then joined UNICEF and worked for 22 years at various levels in 29 countries. He worked as Executive Director at National Health Systems Resource Centre, New Delhi. Dr Sanjiv Kumar is back to teaching as Director, International Institute of Health Management and Research in New Delhi.

Dr. Nishikant Bele received his Doctorate in Computer Science from Utkal University, Bhubaneswar, Orissa and MCA from Amravati University Amravati, Maharashtra. Dr. Nishikant has over 16+ years of experience in teaching, training, administration and research with prominent organizations. He is a SAP certified ERP Solution consultant. He had published research papers in various journals of international repute and has attended and presented papers in many international and national conferences. His areas of interest are: Health Informatics, Business Analytics, ERP, Data Modeling & Database Designing, Web and Text Mining.

India has made substantial progress in health. This is also reflected in some of the millennium development goal MDG targets that have been achieved and for others substantial progress has been made. Under-five mortality rate has declined from 126 (1990) to 48 (2015) and maternal mortality ratio from 560 to 174 during the same period. Though India missed MDG target of 42 and 140 respectively for these two indicators but the progress is remarkable. The estimated number of child deaths have come down from 3.2 million in 1990 to 1.1 million in 2015 which means 3,300 child lives saved every day!

However this progress does not commensurate with the economic and technology progress India has made. Our neighbouring countries with lesser development have made better progress. For example, the under-five mortality rate in the neighbouring counties of Sri Lanka, Nepal and Bangladesh is 9, 36 and 38 respectively, against 48 in India (Kumar S, Bothra V, Mairembam DS, 2016). Innovations in program and technology offers an opportunity to accelerate improvement in health in India. The ministry of health and family welfare has actively encouraged the state governments to innovate, identify innovations that address the burden of diseases, are cost effective and replicable. The government provides technical and financial support to scale them up. We look at how technology innovations in public health system in India can help accelerate its progress in improving health.

Opportunities

There are many opportunities available in India today for innovations. Indians have provided substantial inputs to digital revolution across the world. However within India we have only recently started efforts to harvest the benefits for the Indian population. The recently launched ‘Digital India’ strategy in 2014, has made many government services available online cutting down delays, red tapism and corruptions. A common man is making payment for day today necessities online or through mobile telephones saving time and money. A related initiatives to accelerate innovations in the ‘Start-up India’ campaign facilitates bank financing and creates a favourable business environment for start-up ventures including technology innovations. Similarly, the ‘Make in India’ launched in 2014, encourages Indian and multinational companies to manufacture technology and medical devices in India.

The global statistics shows that the 4.61 billion mobile users in 2015 from 4.01 billion in 2013. In 2017 the number of mobile phone users is forecast to reach 4.77 billion. Considering the challenge in grabbing this opportunity, there is a need to respond with service innovation. Overall, consumers and society will reap the fruits of this technological and socio-economic development. Data consumption is growing 65 percent annually for accessing services such as e commerce and e-learning.

Bharat Net’s aim is to connect India’s 250,000 Panchayats at an estimated cost of $18 billion. Health and education have been identified as priority areas to benefit from this connectivity. There are alternative approaches to connect India, including cable TV pipes and White spaces (refers to the unused TV channels between the active ones). These and many other opportunities are available in abundance today. The Digital India, National Skill Development Corporation,Swachh Bharat Abhiyan and Kayakalp Awards, creating ‘Smart Cities’ are some more opportunities to mention.

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Ministry of Health & Family Welfare promotes innovation in public health

Considering the tremendous potential in technology to compliment, accelerate effective implementation of health care, all the states have been encouraged to include innovations in the state programme implementation plans under National Health Mission (NHM). Annual national summits are held to recognize share successful efforts by the states. To facilitate this entire process including identification and review of such innovations a platform of ‘www.nhinp.org’ portal has been created. This allows uploading of innovations.

There are two categories of innovations program innovation and product innovation. Program innovation includes service delivery including referral, governance, treatment compliance, reduce cost of care or out of pocket expenditure etc. the product innovations include medical devices, innovative technologies including healthcare IT, m-health, and Tele-health/ E-health.

There are norms set for inclusion and exclusion of innovations. The inclusion criteria are –relevance to health needs, address endemic health problems and or diseases, facilitates accessibility, affordability, reduce cost of care, ensure quality and safety of healthcare product and process, and bridge skill gap required in service delivery. Similarly, the exclusion criteria are – Specific drugs, surgical or medical procedures or practices that need evaluation through one or more of the processes such as- Randomized controlled trials, Systematic Reviews, Meta-analysis etc, and Incomplete Documentation. The screening processes well laid out. This involves a six member screening group at NHSRC and an in depth reviews held by product and program committee.

In health, states are encouraged to propose innovation in program implementation plans for approval. In addition, to encourage and recognize the successful efforts, National Summits on Good and Innovative practices were initiated. In continuation, National Health Innovation Portal was launched by Shri. J. P. Nadda, Hon’ble Health Minister of India, in the year 2015. To strengthen and sustain the efforts further, Health Technology Assessment Workshops were held. In all, six such workshops with 325 participants were trained. To strengthen the whole effort, there has been health technology assessment trainings being conducted for non-invasive Haemoglobinometer and Glucometer, urine strip analyzer, SMS enabled patient monitor etc.

Table 1: Technology can help India leapfrog to improve health by addressing challenges, some examples:

Challenges		How technology can help: examples
Preventive Care
Health Promotion	Lack of physical activity, dietary intake, stress level	Mobile Apps to monitor physical activity, stress level, foodintake etc
	Lack of awareness of wellness, healthy lifestyle, mental illness, awareness on domestic violence	Films on Youtube and smartphone, mobile apps, SMS, Cloudbased screening and monitoring of mental health
Family Health including MCH	Lack of health record	Electronic Family Health Record for all family membersincluding those with NCDs linking it to UID, ANM Online
	Record of child and maternal care	Electronic Health record
	Lack of awareness	Mother and Child Tracking System Sending SMS to beneficiaries to alert them regarding services due to them, or services which have become overdue using M-health
Curative care
Disease outbreak	Lack of clinical and personal health data	Machine Learning based Predictive Analytics for providing hyper-personal, actionable insights.
	Lack of awareness and counselling (HIV/AIDS)	Mobile Apps for counselling, awareness, mobile apps for nurse, doctor for monitoring
	Lack of real time monitoring (Lymphatic Filariasis Mass Drug Administration)	SMS Reporting Program for ASHA
Access and Quality
Access to health care	Shortage of Doctors	E consultations, Any Time Medicine
	Shortage of specialists	Tele-medicine, tele-radiology, tele-ophthalmology
	Delay in fund flow and poor monitoring	Automation in Fund flow: PFMS
	Stock outs of drugs and other consummables	online tendering and monitoring linked to supply chain management such as E aushadhi in Rajasthan and similar initiatives in other states
Quality Monitoring Performance	Unsatisfied beneficiaries and in extreme cases become violent against health care providers	Patient feedback and grievance redressal system usingtelephone, internet etc
	long term patient records are not available	Interoperable Electronic Health Records connected electric family health record
	Delay in getting reports	Real time online dash boards
Hospital care	Problems with Record keeping, symptom monitoring,Psychiatric Patient localization, inventory management,supply chain management, lack of real time monitoring of hospital activities and data, medical device tracking and management, dialogue between patients, or between patients and health professionals, health promotion	Linking Family Health records with Electronic Health Record, Radio Frequency Identifier Devices, Smart cards, Kiosk, dashboard for reatime hospital monitoring, Data Analytics, Social Media, Internet of Thing

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Whole of population approach for addressing population health:

The world is moving towards promoting health among those who are healthy. Technology can help us in achieving this as traditionally people approach healthcare providers only after falling sick. Technology can help us in providing health related inputs to the whole population. The conceptual framework (Kumar S, Preetha GS 2012) is useful while addressing and ensuring health in a population. This framework broadly categorises the whole population in four sections (Fig. 2):

a. H ealthy Population (with no risk factors and no disease)
b. P opulation with Risk Factors
c. P opulation with Disease but not aware
d. P opulation known to have Disease

With the above categorization, the health efforts can be strategized and concentrated, for example – provision of preventive and promotive health services to the population categorised as (a) Healthy population; screening and promotive health services, (b) building resilience for population categorised as Population with risk factors; early detection, treatment and care including limiting disability and rehabilitation along with healthy lifestyle for category (c); and compliance to treatment and care along with healthy lifestyle for category (d) which is known to have disease.

Is technology innovation addressing major killers?

At this stage, it is very essential that we look at what are the major causes of death in India and address these. The seven major causes of deaths in India were prominently evident from WHO’s India Country Profile of Burden of Disease, NCD 2014. Accordingly, in all 98, 16,000 lakhs estimated deaths took place in India. An estimated 27,48,480 (28%) deaths can be attributed to communicable, maternal, perinatal and nutritional conditions put together, 25, 52,160 (26%) to cardiovascular diseases, 12,76,080 (13%) to chronic respiratory diseases, injuries taking toll of 11,77,920 (12%), cancers causing 6,871,20 (7%), diabetes 1,96,320 (2%) and other NCDs being 11,77,920 (12%).

Above understanding regarding causes of deaths in India shall not only inform the overall planning towards actions required for addressal but could be complemented by technological.

Some Innovations that can revolutionise healthcare in India:
Family health folders:

This has been another initiative which looks at family as a unit and tries to maintain health record for each and every member which could be linked and segregated for individual service like immunization, antenatal care, postnatal care, spacing methods, next month’s medicines, BP records etc. this initiative has been piloted in AIIMS and INCLEN projects in some of the states like Rajasthan called Jan Swasthya, Madhya Pradesh and in Himachal Pradesh by the name of ANMOL. There is a provision of print work plan for next day/ week/ fortnight/ month. Also, it can be linked with the Electronic Medical Record (EMR).

Electronic Health Records (EHR):

Government is working on EHR to ensure continuity and quality of care. EHR will help in recording disease episodes and core plans and would allow data portability between different providers. Also, the metadata and data standards have been developed for it. Not only between clinical systems but also between support systems such as HR, Finance, Logistics, Lab, Emergency Transport FHR etc.There is also a possibility of establishing linkage to UID (Aadhar card).

Access: Free essential drugs:

To widen the accessibility of free drug services, there is a web based supply chain management system (e-Aushadhi) has been created. This system allows online tracking of drug inventory. It enables steamlining of inter-drug warehouse transfer and efficient control of inventory. Also, it enables multi users and multi-location for storage. This initiative has been implemented by various states like Rajasthan, Tamil Nadu, Andhra Pradesh, Odisha, Jammu& Kashmir and at various stage in other states.

Access: Healthcare Any Time Medicine (ATM):

Presently, there are about 25 percent PHCs without a doctor, in India. This calls for innovative approach to address the challenges and originated an innovation called AT M. AT M, piloted by National Health Systems Resource Centre, New Delhi, provides Tele-consultation supported with mobile phone and the generic drug vending machine. The pilots have been conducted in five states [HP, Odisha, MP (3-4 each), UP (100) and AP (100). Total cost of this initiative per facility has been only 3 lakhs.

Access: Telemedicine:

Yet another example for use of technology is ‘Telemedicine’ which is very successfully piloted in states like Tripura, Andhra Pradesh, Bihar, Maharashtra and Assam. With this technology, images and scans can be easily sent across the specialists for diagnosis and consultation for treatment; especially when specialized treatment is required and is not easily available nearby.

Automation of fund flow:

It has been the experience so far that programme activities suffer due to delay in fund transfer and in this context establishing public fund management system with the use of technology is a bliss. With this, automation of recording, verification and calculation of payments are done a smoother and faster way and electronic fund transfer (EFT) towards payments into recipient’s bank account becomes easy. This technology has been utilized in states like Rajasthan- with ASHA Soft, in Bihar- namely HOPE and Delhi.

To simply sum up, it is obvious that the technology can address access to and quality of health care in India. Many initiatives across the country exist and therefore there is a need to identify cost effective, scalable innovations which address bottlenecks and the burden of diseases. To enable this, there is a platform provisioned called National Health Innovation Portal, in India. This is an effort of Ministry of Health & Family Welfare commitment to support scale up of good and replicable practices in public health in India. There is a need to encourage innovations and the government must make resources available to scale up the promising innovations to reach the last beneficiary.

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