Sumit Puri, in his keynote, addressed the digital innovations in healthcare in three contexts: Industry context, future of healthcare through digitization and used the cases in Max Healthcare – IoT and AI etc.
Today’s patients are informed, savvy and social too. They are looking for: Convenience, reduced cost, improved outcomes, efficient processes, personalized care.
Digital is about user interactions and experience powered by Technology. Digital in Healthcare is empowering us to reduce cost, increase quality and enable wellness! – Sumit Puri. Emphasized on the utilization of Data from multiple sources like customer experience, patient safety, cost, and operational efficiency and growth to provide insights. He shared his plans on leveraging IoT at Max Healthcare through Connected, Coordinated and Integrated ecosystem with the focus on the patient. Proposed a dedicated, 24×7, technology-enabled clinician monitoring cell, digitized remote patient monitoring during emergency ambulance transfer. MAX BIKE RESPONDERTM for immediate medical care during emergencies 13 mins each time, >150 lives saved since June’17.
The learnings from his keynote were
● Standardization of core systems
● An adaptive and iterative culture of Innovation
● Outside in patient-centric design
● Collaborative ecosystem
● Strong governance mechanisms with metrics
● Focus on user (Clinician) adoption
As we know digital has struggled to make a headway into Indian health sector in a big way so far. However, given the enabling building blocks, it seems that we are at the cusp of a new paradigm in the health sector. In this session, panelists discussed the topic of digital in three contexts, as we have representation from policymakers, IT experts, Hospitals to an insurance marketplace.