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Automation To Nurse Issues
Dr. Avantika Batish is working as Director Strategy and Healthcare at International Health Emergency Learning and Preparedness. Also, guest faculty for MBA (HR) and MBA Healthcare Management at various B-Schools and is a soft skills trainer.


While the healthcare industry is undergoing a seismic shift, vying to move from volume-centric to value-based care, effective technological enablement will play a key role in this transition. In the current scenario, the industry is grappling with a considerable shortage of nurses to cater to a high demand market. A WHO study titled, ‘The Health Workforce in India’, published in June 2016, revealed that India had 61 nurses/midwives per 1 lakh of the country’s population. A solution targeted at easing the nursing allocation process, is Radius™, an Uber-like scheduling tool that is now being used in the healthcare sector.

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Radius™, powered and developed in-house by Intelenet® Global Services – a leading Business Process Service provider, is an innovative tool designed to transform the nursing allocation process in the home healthcare market which also allows the nurses to have the flexibility to work part-time yet earn the same or even more. This tool helps in increasing in-house staff utilisation by up to 20% and reduces staff scheduling by up to 70%. Radius™ uses end to end WFM analytics allowing customers to build a robust staffing model and creates a pull environment where the nurses chase the customers, do comprehensive reporting and get dash boarding solutions at the click of a button. Lastly, it also allows the flexibility to provide continued care to patients from their choice of nurses.


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